You can renew your loans five (5) times at the library, over the phone, via email or online in your record. You need your PIN code for renewing items online. You can obtain a PIN code from any Louna library you visit. It is not possible to renew loans if the item has been reserved or if you have lost the right to borrow.
You can reserve items in our online library, over the phone, via email or while visiting the library. You need your PIN code for reserving items online. You can obtain a PIN code from any Louna library you visit.
Each reserved item costs 1 €, which is payed when collecting the item. Items from the children's and teen's sections can be reserved free of charge.
Reservations cover items in all Louna libraries except for the mobile libraries and Ypäjänkylän lainausasema. The reserved item is sent to your preferred library from the first library from which it becomes available. When making the reservation you need to choose the preferred library from where you wish to collect your reservation. You will receive a notive concerning reservation ready for collecting by SMS, email or letter.
Customers who have chosen reserved items to be collected from the mobile library will receive their notification by letter. The library holds your reservation for seven (7) days after the notification has been sent.
You can order and item as an interlibrary loan from another library in Finland or or abroad if the item in question is not available in the collections of any Louna library. The service is subject to a charge.